HOW IT WORKS

...for your FIRST TIME:

STEP 1

BUY STARTER KIT

Choose which waste streams you would like us to dispose of for you and then buy the appropriate starter kit. This will be sent out to you with or without a Return Box, depending on what you can afford. You will be automatically placed on our Member Locator and you can use our many physical and digital marketing material right away. You can now also start charging your customers the Green Fee.

STEP 2

FILL BINS WITH 'WASTE'

We provide you with designated bins to collect all of your chosen waste streams. Bins are lined with bags and when these fill up, simply place them in your Return Box if you have already purchased one. If you have not, you can purchase the Return Box after you have collected enough Green Fees to cover the cost and simply store your full bags wherever you are able.

STEP 3

SCHEDULE COLLECTION

Once your Return Box is full, you can contact us so we can agree on a date to pick it up for you. Purchase of the Return Box comes with this collection service so you will not need to pay any additional money at this point.

STEP 4

SET OUT RETURN BOX

Every business is different so for your first collection we will make sure we understand exactly where we need to be to pick up your Return Boxes. On the agreed date, simply set out your Return Box and our partner courier service will pick it up!

...once you're a MEMBER:

STEP 1

ORDER

a new Return Box and start filling it up with whatever recycling services you have signed on for. You may need to fill up your Return Box every two weeks or maybe every other day. It depends on the size of your business and how many waste streams you are sending to us!

returns boxes

STEP 2

SCHEDULE

a next-day collection. Your details will be saved in First Mile's system from when you ordered your first collection so from now on it will be super easy. A couple clicks and some tape and we do the rest. You don't even need to set out your Return Box. The First Mile team will collect it from wherever you like!

COLLECTIONS

GET 20% OFF OF YOUR RETURNS BOXES THROUGH OUR 12 MONTH LOYALTY SCHEME

Open to salons, barbershops and freelancers, this loyalty programme is all about helping you and your business to run even more sustainably than you already do. Being a member and charging a green fee means that you should already be in profit or at least cost-neutral. Now you can earn even more with 20% off full price returns boxes!

learn more & sign up for 20% off your returns boxes